Many users have faced the issue that Avira has crashed their window 10 store and they are not able to access the window 10 stores. Many times Avira antivirus marks the window 10 store files as spam and blocks it. Avira marks the DLL files of the window 10 store as virus and tries to block it first and then blocks it. And when users try to open the app store it flashes first but then closes. When users download the latest Avira antivirus in the window 10 it marks all the files related to Windowstore.Mobile.Dll as the virus or the files which can prove as harmful for the computer in the future and it blocks its services and becomes overprotective and users facing this are not able to download anything from their Windows store and in future they will not be able to download any further update for the windows which is only available through the window store. If users want to deal with the problem and want to easily solve this problem contact Avira experts through Avira antivirus support +1-800-392-9127 number otherwise users can also manually deal with this problem by following the below steps.
Instructions provided by Avira support team to troubleshoot the crash issue:
- Users cannot ignore this issue as if it blocks the window store then it does not allow users to access the Windows apps.
- To resolve this issue, users need to update the Avira desktop and when users start to update the antivirus starts downloading extra files without any notice.
- To ensure that the files are not downloaded automatically users should turn off the real-time protection of Avira by going in the control and then internet and settings and click on the Avira antivirus.
If users face any issue while turning off the real-time protection of Avira then users should contact Avira support team.
- To permanently solve this issue, users need to create a restore point in their system to restore the windows and its files and then uninstall the Avira antivirus and reinstall the updated and compatible version of Avira.
Get in touch with the experts through Avira support number toll-free
If users face any crash issues even after following the steps then users need expert’s advice and users can contact them through Avira support number +1-800-392-9127 toll-free.